As European ESG regulations evolve, navigating compliance can be complex. ESGCheck is an audit and assurance services application designed to help clients stay ahead of the Sustainable Finance Disclosure Regulation. By providing a streamlined, reliable solution, ESGCheck empowers businesses to meet regulatory requirements with confidence and ease.
ESGCheck is an audit and assurance services application for clients to leverage as the landscape of European ESG compliance expands with the Sustainable Finance Disclosure Regulation. I brought strong creative and problem-solving skills to the product team to translate conceptual ideas, business needs and user goals into interactive visual design solutions to craft PWC’s global ESG database and create an intuitive user interface to implement and manage an assurance-proof methodology to ingest, analyze, transform and verify the quality of ESG data from vendors.
The EU taxonomy is a classification system, establishing a list of environmentally (and social) sustainable economic activities. The taxonomy and classification system are fluid, changing yearly with accordance to European regulation so the application must have an easily manageable rules calculation engine with a user friendly interface.
As the lead—and sole—designer on the ESGCheck project, I owned the end-to-end UX strategy and execution. I collaborated closely with cross-functional teams including on- and offshore engineers, data scientists, product stakeholders, international compliance experts, and executive leadership. My role involved translating complex ESG requirements into intuitive workflows, aligning data science outputs with user needs, and ensuring design consistency across global regulatory contexts. I facilitated design reviews, drove stakeholder alignment, and delivered high-fidelity prototypes that guided implementation across distributed teams.
ESG analysts faced challenges in evaluating Environmental, Social, and Governance (ESG) factors due to fragmented data sources and complex compliance requirements. The goal was to design a centralized ESG auditing tool that simplifies analysis, standardizes data ingestion across vendors, and supports accurate, regulation-aligned reporting. We applied a user-centered design approach—mapping analyst workflows, clarifying data lineage, and introducing filtering, confidence indicators, and in-context guidance—to deliver a streamlined, trusted experience that supports confident ESG evaluations.
User: Gabriel the Data Analyst
Gabriel ensures that meaningful results will be provided to ESG Specialists. He ensures that raw data pulled from vendors will help their organisation to calculate results, and to make important decisions by identifying various facts and trends. He has a deep understanding of the data analysis workflow and makes sure that the right combination of rules are relevant for data transformation and results needed by ESG specialist, He is responsible for analyzing, transforming, and verifying the quality of data, reportings and providing insights for further analysis and services provided to clients.
In journey mapping ESGCheck, we uncovered major friction in how advisors accessed and trusted ESG data due to inconsistent ingestion from multiple vendors. Advisors lacked clarity on data sources, scoring logic, and update frequency, leading to workflow delays and compliance concerns. These insights informed design solutions like source filters, confidence indicators, and backend normalization to restore trust and streamline decision-making.
I flew to Luxembourg to conduct a week of UX workshops with our internal client partners, lead developers and the PWC team leading the ESG sustainability initiative.
Successfully launched one of Luxembourg’s first ESG database and auditing tools in alignment with newly published European taxonomy, positioning the client as an industry leader in ESG space.
Reduced time for ESG assessments by 40% through streamlined workflows.
Enhanced user satisfaction, with a 25% increase in positive feedback from advisors.
Improved compliance accuracy, decreasing errors by 30%.
Established a unified design system, facilitating faster development cycles.
